Just speaking to them on the phone trying to set up his appointment was a hassle and they had a hard time answering basic questions. I kept telling my husband that it seemed like they didn't know what they were doing up there just based on the phone calls, but he just figured maybe it was a new desk girl or something. It was clear we had made an awful mistake once we picked him up and we have never gone back.
They called us to pick him up shortly after lunch and he was an absolute WRECK. He was still so drugged up that he couldn't lay upright or pick his head up and he knocked around in his carrier and kept rolling and flipping the whole ride home. He couldn't walk or use the litter box and wound up defecating on himself. It took hours to sober up. They clearly sent him home way too early. Then I checked the receipt for his procedure and they had proceeded to give him a rabies vaccination and charge us for it, when we had already given him the documentation, at their request, proving he was already up to date!
I have dealt with all the Dr's and staff, they are professional, compassionate and honest. Years ago I was told by another big vet in town that my dog had heartworms. After a 2nd opp. from AMC that was false!! I will always trust and take my animals to Animal Medical Care!
This place is awesome. Very friendly staff both on phone and in person. The place is very clean and the vets take the time to explain what's going on in detail. Recently had a rescued kitten neutered and given his shots here. I also take my two doxies. If you're looking for a good vet clinic, you've found it! Don't let me forget to add, their prices are very reasonable.
They have been polite to me, up until recently. They seem to just not care anymore. The front desk ladies, and I think ones name is Tawnee, is just so rude to me. I went in today to treat my dog for worms, and when I was checking out she didn't say anything polite. It was just "it's $xx.xx." then as I'm putting my card back there's no thank you, there's no have a good day, nothing. And I could HEAR them talking about me as I'm heading to the door. I have been going to them with all of my animals, but after today I am DONE. I would like the owner, or someone to contact me regarding this, because that's ridiculous.
My husband and I took our cat to them earlier this year to be fixed after we had adopted him. They said we needed to have proof of his rabies vaccination so we took his paperwork proving his last shot was just a couple of months ago (his previous owners left it with the shelter to be given to his new family) and his tag as well.
I simply needed proof of rabies faxed over to animal shelter. On two occassions they said they would and the shelter never received anything. I had to drive 30 min each way to hand the shelter a piece of paper so i would not get fined. If this is the medical service and business standard they subscribe to, then they will not be receiving my business or be trusted to care for my pets. Not impressed at all.
Animal Medical Care is a US Veterinary Care based in Temple, Texas. Animal Medical Care is located at 1604 W Avenue H, Temple, TX 76504, USA.
Please contact with Animal Medical Care using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Animal Medical Care opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Veterinary Care in Temple